Privacy Policy for Luna Chinese Bistro Restaurant

Introduction
Luna Chinese Bistro Restaurant (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our restaurant or use our services in Aberdeen, UK.

  1. Information We Collect
    We may collect and process the following data about you:
  • Personal Identification Data: Name, contact details (phone number, email address), billing information.
  • Dietary Preferences and Allergies.
  • Reservation Details: Date, time, number of guests.
  • Payment Information: Credit/debit card details (processed securely).
  • Communication Data: Correspondence with us via email, phone, or in person.
  • Usage Data: Information about how you interact with our website or reservation system.
  1. How We Use Your Data
    We use your data to:
  • Manage reservations and orders.
  • Process payments.
  • Provide customer service and respond to inquiries.
  • Send you updates, promotions, or newsletters (if you have opted in).
  • Improve our services and customer experience.
  • Comply with legal obligations.
  1. Sharing Your Data
    We do not sell or rent your personal data. We may share your data with:
  • Service providers who assist with payment processing, reservation systems, or marketing.
  • Legal authorities if required by law.
  • Other third parties with your explicit consent.
  1. Data Security
    We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or theft.
  2. Your Rights
    Under the UK GDPR, you have rights including:
  • Access to your personal data.
  • Correction of inaccurate data.
  • Erasure of your data.
  • Restriction of processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise your rights or if you have any questions about this privacy policy, please contact us at: info@lunachinesebistro.co.uk

  1. Data Retention
    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  2. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
  3. Contact Us
    For any privacy concerns or questions, please contact:
    Luna Chinese Bistro Restaurant
    345 Union Street,
    Aberdeen, AB11 6BS
    Aberdeen, UK

    Ph: 07421731722

    info@lunachinesebistro.co.uk